Effective Date: January 1, 2026
Company Name: Qaviroxa
Address: 45A Newmarket Rd, Norwich NR2 2HN, United Kingdom
Phone: +44 079 4064 8548
Email: [email protected]
1. Introduction
Qaviroxa (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or contact us.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using our website and services, you agree to the practices described in this policy.
2. Information We Collect
We may collect and process the following types of personal data:
2.1 Information You Provide Directly
- Full name
- Email address
- Phone number
- Billing and payment information
- Passport details (if required for booking)
- Travel preferences
- Special requirements (dietary, accessibility, etc.)
2.2 Information Collected Automatically
- IP address
- Browser type and version
- Device information
- Website usage data
- Cookies and tracking technologies
2.3 Information from Third Parties
We may receive information from:
- Payment processors
- Travel suppliers (airlines, hotels, tour operators)
- Analytics providers
3. How We Use Your Information
We use your personal data for the following purposes:
- To process bookings and reservations
- To communicate regarding your travel arrangements
- To provide customer support
- To send booking confirmations and updates
- To improve our website and services
- To comply with legal obligations
- To send marketing communications (only with consent)
4. Legal Basis for Processing
We process personal data based on:
- Performance of a contract (travel bookings)
- Legal obligations
- Legitimate interests (business improvement and fraud prevention)
- Your consent (marketing communications)
You may withdraw your consent at any time.
5. Sharing Your Information
We may share your data with:
- Airlines, hotels, and travel service providers
- Payment processing providers
- IT and website service providers
- Legal or regulatory authorities when required
We ensure all third parties handle your data securely and lawfully.
6. International Data Transfers
Travel services often require international data transfers. When personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:
- Adequacy regulations
- Standard contractual clauses
- Secure transfer mechanisms
7. Data Retention
We retain personal data only as long as necessary:
- Booking data: up to 6 years (for legal and tax purposes)
- Marketing data: until consent is withdrawn
- Website analytics: as required for business analysis
After this period, data is securely deleted or anonymised.
8. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- SSL encryption
- Secure servers
- Restricted access controls
- Regular security monitoring
However, no online transmission is completely secure, and we cannot guarantee absolute security.
9. Your Rights Under UK GDPR
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion (“Right to be Forgotten”)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
To exercise your rights, contact us at: [email protected]
We will respond within one month.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the United Kingdom.
10. Marketing Communications
We may send promotional emails about travel offers and updates if you have opted in.
You can unsubscribe at any time by:
- Clicking the unsubscribe link in emails
- Contacting us directly
We do not sell your personal data to third parties.
11. Cookies and Tracking Technologies
Our website uses cookies to:
- Improve user experience
- Analyse website traffic
- Remember preferences
- Support marketing activities
For full details, please refer to our Cookie Policy.
12. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.
13. Children’s Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children without parental consent.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
15. Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact:
Qaviroxa
45A Newmarket Rd
Norwich NR2 2HN
United Kingdom
Phone: +44 079 4064 8548
Email: [email protected]