Terms and Conditions

Effective Date: January 1, 2026
Company Name: Qaviroxa
Registered Address: 45A Newmarket Rd, Norwich NR2 2HN, United Kingdom
Phone: +44 079 4064 8548
Email: [email protected]

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Qaviroxa website and the travel services we provide. By accessing our website or booking travel services through Qaviroxa, you agree to be legally bound by these Terms.

If you do not agree with any part of these Terms, you should not use our services.

2. Our Role

Qaviroxa acts as a travel agency and intermediary between you and third-party travel service providers, including but not limited to:

  • Airlines
  • Hotels
  • Tour operators
  • Transport providers
  • Cruise companies

We arrange travel services on your behalf but do not directly operate airlines, hotels, or transportation services unless explicitly stated.

Each service provider has its own terms and conditions, which will apply to your booking.

3. Booking and Contract Formation

3.1 Booking Process

A booking is confirmed only when:

  • You receive written confirmation from Qaviroxa, and
  • Required payment (deposit or full amount) has been received.

3.2 Accuracy of Information

You are responsible for ensuring that:

  • All personal details are accurate
  • Names match passports exactly
  • Travel dates and details are correct

Qaviroxa is not responsible for errors caused by incorrect information provided by you.

4. Pricing and Payment

4.1 Pricing

All prices are:

  • Listed in GBP (£) unless otherwise stated
  • Subject to availability
  • Subject to change before booking confirmation

Prices may change due to:

  • Airline fare adjustments
  • Currency fluctuations
  • Government taxes
  • Fuel surcharges

4.2 Payment Terms

  • A deposit may be required at the time of booking.
  • Full payment is required before travel, according to the booking confirmation.
  • Failure to pay on time may result in cancellation.

We accept payment methods specified on our website or invoice.

5. Cancellations and Amendments

5.1 Cancellation by the Client

If you cancel your booking:

  • Cancellation fees may apply
  • Fees depend on the supplier’s policy
  • Some services may be non-refundable

Refunds (if applicable) will be processed after deduction of applicable fees.

5.2 Amendments by the Client

Changes to bookings:

  • May incur amendment fees
  • Are subject to availability
  • May result in price adjustments

5.3 Cancellation by Qaviroxa

We reserve the right to cancel bookings due to:

  • Non-payment
  • Force majeure events
  • Supplier cancellation

In such cases, we will offer:

  • Alternative arrangements, or
  • A refund where applicable

6. Travel Documents and Requirements

You are responsible for:

  • Holding a valid passport
  • Obtaining visas (if required)
  • Meeting health requirements (vaccinations, entry regulations)
  • Checking travel advisories

Qaviroxa is not liable for denied boarding, refused entry, or travel disruptions caused by incomplete documentation.

7. Travel Insurance

We strongly recommend that all clients purchase comprehensive travel insurance covering:

  • Trip cancellation
  • Medical emergencies
  • Lost baggage
  • Travel delays

Failure to obtain adequate insurance is at your own risk.

8. Liability

8.1 Our Responsibility

We are responsible for:

  • Acting with reasonable care and skill
  • Accurately arranging booked services

8.2 Limitation of Liability

Qaviroxa shall not be liable for:

  • Acts or omissions of third-party suppliers
  • Delays, cancellations, or schedule changes by airlines
  • Losses caused by force majeure events (natural disasters, strikes, pandemics, government restrictions)
  • Indirect or consequential losses

Our liability is limited to the total value of the booking.

9. Force Majeure

We shall not be held responsible for circumstances beyond our control, including:

  • Natural disasters
  • Political unrest
  • Terrorism
  • Government travel restrictions
  • Public health emergencies
  • Airline strikes

In such cases, refund or amendment policies will follow supplier terms.

10. Website Use

By using our website, you agree:

  • Not to misuse or attempt to hack the website
  • Not to provide false information
  • Not to use the website for unlawful purposes

All website content, including logos, text, and images, is the property of Qaviroxa and may not be reproduced without permission.

11. Complaints Procedure

If you encounter issues during your trip:

  1. Notify the service provider immediately.
  2. Contact Qaviroxa as soon as possible.

Formal complaints must be submitted in writing within 14 days of returning from travel.

We aim to respond within 28 days.

12. Data Protection

Your personal data is handled in accordance with our Privacy Policy and UK GDPR regulations.

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to update these Terms at any time. The latest version will always be published on our website with the updated effective date.

15. Contact Information

Qaviroxa
45A Newmarket Rd
Norwich NR2 2HN
United Kingdom
Phone: +44 079 4064 8548
Email: [email protected]

Scroll to Top